Politique de confidentialité

Privacy Policy – Pure Milano

 

At Pure Milano, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.puremilano.com and make purchases from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details or other payment methods (processed securely by third-party providers).
  • Order History: Details of your purchases and interactions with our store.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.
  • Marketing Preferences: Information on your engagement with our marketing emails and advertisements.

We only collect data that is necessary to provide a seamless shopping experience and improve our services.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and customer support.
  • Send order confirmations, tracking updates, and notifications about your purchase.
  • Enhance your shopping experience by analyzing browsing behavior and preferences.
  • Send marketing emails and promotions (only if you opt-in).
  • Detect and prevent fraud or security risks.
  • Comply with legal and regulatory requirements.

You can update your preferences or opt-out of marketing emails at any time by clicking "unsubscribe" at the bottom of our emails.

3. How We Protect Your Information

We take security seriously and implement industry-standard measures to protect your personal data, including:

  • Secure payment processing: All transactions are encrypted and processed by trusted third-party payment providers.
  • SSL encryption: Our website uses SSL encryption to safeguard sensitive data.
  • Access control: Only authorized personnel can access customer information.
  • Fraud prevention: We use security measures to detect and prevent fraudulent activity.

Despite our best efforts, no online transmission is 100% secure. We encourage customers to use strong passwords and protect their accounts.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with trusted third parties to provide essential services, such as:

  • Payment processors (Stripe, PayPal, or other secure providers).
  • Shipping and logistics partners (to fulfill deliveries).
  • Marketing and advertising partners (only for targeted promotions, if opted-in).
  • Legal authorities, if required by law or to prevent fraud.

We ensure that all third parties comply with strict data protection regulations.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and personalize content. Cookies help us:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and improve functionality.
  • Deliver personalized ads based on your interests.

You can manage cookie settings in your browser and opt-out of tracking. However, disabling cookies may affect website performance.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request a copy of the data we store about you.
  • Restrict or object to certain types of data processing.

To exercise your rights, please contact us at info@puremilano.com.

7. Data Retention

We retain your personal data only as long as necessary for:

  • Order processing and customer service.
  • Legal and tax obligations.
  • Fraud prevention and security monitoring.

After this period, your data will be securely deleted.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their policies before providing personal data.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our business or legal requirements. Any updates will be posted on this page, and significant changes may be communicated via email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@puremilano.com
📍 Business Hours: Monday – Friday, 09:00 – 17:00 CET

By using our website, you consent to this Privacy Policy.